Privacy Policy
Last updated 7 September 2026
Bao Le LLC (“we”, “our”, “us”) builds NailDesk, point-of-sale software used by nail salons. This policy explains what information we handle, why, and what choices you have.
If you are a salon customer, the salon you visit decides what to collect and why. We handle that information on the salon's behalf as its software provider.
Information we handle
- Contact details — name, mobile number, and email if given.
- Visit history — appointments, services, technician preferences and payment records.
- Consent records — the exact wording shown to you when you agreed to receive messages, and the date you agreed.
We do not collect or store full payment card numbers. Card payments are handled by the salon's payment processor.
Text Messaging
Salons using NailDesk send text messages to customers who have provided a mobile number and agreed to receive them.
What is sent
Appointment confirmations, reminders, and updates about your visit — including a message when your technician is ready for you — and occasional offers from the salon.
How you agree
You agree when you check in at the salon or book an appointment online. The wording is shown to you on screen at that moment, and a copy of exactly what you were shown is kept with the date. Agreeing to receive messages is never a condition of any purchase or service.
Frequency and cost
Message frequency varies. Message and data rates may apply, depending on your mobile plan. We do not charge you for messages.
How to stop
Reply STOP to any message and messages will stop. Reply HELP for help. You can also ask the salon to stop at the counter, or contact us using the details below.
Your mobile information is never sold or shared. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Who sends the messages
Messages are sent by the salon, using NailDesk and a licensed telecommunications provider. Each salon registers its own sending number in its own name.
How information is stored
Salon records are kept on the salon's own computer, with backups the salon controls. Where a salon uses our hosted services, information is stored in the United States.
Sharing
We share information only with service providers who help us operate the software — for example a telecommunications provider that delivers text messages, or a payment processor — and only as much as they need. We do not sell personal information.
Your choices
- Stop text messages at any time by replying STOP, or by asking the salon.
- Ask a salon to correct or delete your record. Salons may need to keep sales records for tax and accounting.
- Contact us with any question about this policy.
Children
NailDesk is not directed at children under 13 and we do not knowingly collect their information.
Changes
If this policy changes we will update the date at the top. Consent already given is recorded with the wording shown at the time and is not changed by a later edit.
Contact
Bao Le LLC
306 Waters Edge Dr, Leesburg, FL 34748
[email protected]