Terms of Service

Last updated 24 September 2026

These terms govern NailDesk, point-of-sale software provided by Bao Le LLC (“we”, “our”, “us”), and the text messages NailDesk sends to salon customers.

Text messages — NailDesk appointment texts

Program: NailDesk appointment texts. NailDesk (Bao Le LLC) sends texts about your visits to salons that use NailDesk: confirmations, reminders, changes or cancellations, a message when your technician is ready, and a thank-you after your visit. Every text names NailDesk as the sender and the salon where your visit is. No marketing is sent from this program's number.

How you agree: texts are optional. You get them only if you ask: by checking in with your mobile number on the salon's iPad — a Check in without a number button is on the same screen, and checking in that way sends nothing — or by ticking Text me about my appointment on the salon's online booking page. The terms are shown next to the number. Checking in or booking never depends on it, and agreeing is never a condition of any purchase or service.

Frequency and cost: message frequency varies, about three or four texts per visit. Message and data rates may apply.

To stop: reply STOP to any message. For help: reply HELP, or email [email protected].

Carriers are not liable for delayed or undelivered messages. Offers from a salon are a separate program, sent only with your own separate yes and only from that salon's own number. See our Privacy Policy.

Using NailDesk (salons)

1. What we provide

NailDesk is software for running a nail salon: customer check-in, turn rotation, appointments, checkout, payroll and related text messaging. We provide it to the salon; the salon runs its own business with it.

2. The salon's responsibilities

• Keeping its own account and PINs secure.
• The accuracy of prices, services, wages and tax settings it enters.
• Complying with the laws that apply to its business, including employment and consumer law.
• Keeping backups. NailDesk provides a backup feature; running it is the salon's responsibility.

3. Payments and card processing

Card payments are handled by the salon's own payment processor under a separate agreement. We do not hold funds and we do not store full card numbers.

4. Availability

NailDesk runs on the salon's own computer and continues to work without an internet connection. Features that need the internet — text messaging, card authorisation, online booking — depend on services we do not control.

5. Fees

Fees, including text message credits, are as agreed with the salon. Credits do not expire.

6. Your data

A salon's records belong to that salon. On request we will provide a copy in a usable format.

7. Ending the agreement

Either of us may end the agreement with reasonable notice. We may suspend access for non-payment or for use that breaks these terms or the law — including sending messages without consent.

8. Warranties and liability

NailDesk is provided as is. To the extent permitted by law we exclude implied warranties, and our total liability is limited to the fees paid in the twelve months before the claim. Nothing here excludes liability that cannot be excluded by law.

9. Changes

We may update these terms and will change the date above. Continued use after a change means acceptance.

10. Governing law

These terms are governed by the laws of the State of Florida.

Contact

Bao Le LLC
306 Waters Edge Dr, Leesburg, FL 34748
[email protected]